What are the most important ‘trust signals’ to have on your website in 2024?
Establishing trust with your website visitors is more critical than ever these days.
As the risk of working online continues to intensify, users are increasingly cautious about where they spend their time and money. To stand out from the crowd and foster credibility, it's essential to incorporate the most effective "trust signals" into your website.
In this article, we'll explore the top trust signals to prioritise in 2024 to build trust, enhance user experience, and drive conversions.
What is the ‘Halo effect’ and why does it matter to your brand?
We all know, first impressions are vital for a business.
In the ever-changing landscape of business and sales, understanding the intricacies of consumer perception is paramount to your survival.
This is where the 'Halo Effect' – a psychological phenomenon that can significantly influence how your brand is perceived, really comes into own.
What is ‘choice architecture’ and how does it affect user behaviour on your website?
At its core, choice architecture uses principles from behavioural economics and social psychology to nudge users towards making decisions that align with their goals and preferences.
By strategically structuring options and information, we can guide users towards desired actions and outcomes, ultimately enhancing the effectiveness and usability of your website.
What is ‘curiosity marketing’ and how it can help start-ups?
Curiosity marketing is a dynamic strategy that taps into innate human curiosity to captivate audiences. It goes beyond traditional methods by strategically stimulating curiosity and prompting exploration. One key aspect is reward anticipation, strategically hinting at forthcoming benefits to excite consumers. This anticipation fuels their desire to learn more, making it a potent tool for start-ups seeking to generate interest in their offerings.
What is your ‘beachhead market’ and why you need to protect it before entering new ones.
So, you’ve decided it’s time to change and enter new markets?
Great! But what happens when a competitor comes along (also seeking new markets) and knocks your stable market position away from you?
Firstly, a beachhead market is a term to describe the first market or customer segment that a company targets with its product or service. It is essentially the initial foothold or entry point that a business establishes in a new market or industry.
What is the Availability Heuristic, and How Can it Accelerate Startup Growth?
In this article, we will explore the concept of the Availability Heuristic, understand how it functions, and uncover how it can be harnessed to expedite a start-up’s growth trajectory.
What is a growth hypothesis?
A growth hypothesis is a statement or prediction that outlines the expected outcomes of a particular growth initiative or strategy. It is a key component of the growth process in a business or organisation, as it helps to identify specific goals and metrics that can be used to track progress and measure success. This is how we find it useful:
What is the build-measure-learn feedback loop?
The build-measure-learn feedback loop is a concept that is central to the Lean Start-up methodology, a popular approach to building and scaling businesses. The basic idea is to iterate quickly through a series of small experiments in order to learn and improve, and ultimately develop a product or service that meets the needs of customers.
What is an MVP and why is it important?
MVP stands for “minimum viable product”. It is a strategy used by startups and product development teams to create a basic version of a product or service with only the essential features necessary to solve a particular problem or meet a specific customer need. The idea is to create a basic prototype that can be tested and validated with customers, in order to gather feedback and data that can be used to refine and improve the product. Read on to find out how it is used for scaling quickly:
What does ‘freemium’ mean?
Freemium is a business model in which a company offers a basic version of its product or service for free, but charges for access to more advanced features or additional services. The word freemium is a portmanteau of free and premium. Read on to find out more:
What are vanity metrics?
Vanity metrics are data points or metrics that are often used to make a company or organisation look good, but do not provide meaningful insights or contribute to the business's bottom line. These metrics may create a sense of false success, as they may suggest progress or growth, but do not necessarily indicate that the business is achieving its core objectives or meeting its customers' needs. Here’s how we use them:
What is marginal gains theory?
The Marginal Gains Theory, also known as the Aggregation of Marginal Gains, is a concept that originated in the world of sports performance but has since been applied to various domains, including business and personal development. It emphasises the idea that making small improvements across multiple areas can lead to significant overall enhancements in performance or outcomes. Read on to find out it applies to building an organisation up:
What are ‘early adopters’?
Early adopters are people who are among the first to try out and adopt a new product or technology. They are often highly interested in innovation and are willing to take risks to try out new things before the general public does. Early adopters can be influential in determining the success or failure of a new product or technology, as they can help to create buzz and generate interest among a wider audience. This is how we like to engage with them best:
What is a scale-up business?
A scale-up business is a company that has moved beyond the start-up phase and has demonstrated the potential for rapid and sustained growth. Scale-up businesses are typically characterised by their ability to increase revenue and expand their operations at an exponential rate, often using innovative technologies or business models to drive growth. Read on to find out more.
What is a leap of faith assumption?
A leap of faith assumption is an assumption or hypothesis made by an entrepreneur or business leader that has yet to be proven through empirical evidence or data. It is a critical assumption or core belief about a new product, service, or business model that forms the basis for the company's strategy and direction. This how we understand it:
What is quiet hiring?
Quiet hiring is a recruitment method in which companies fill open positions without publicising the job listing or making a formal announcement. Instead, they reach out to passive job seekers or members of their professional network who might be a good fit for the role. The goal of quiet hiring is to fill positions with top talent quickly and discreetly, without attracting a large volume of applications from unqualified candidates. This is the impact on start-ups:
What is a growth engine?
A growth engine is a system or process that a business or organisation uses to drive sustainable, scalable growth over time. It is the combination of all the strategies, tactics, and initiatives that a business uses to attract, retain, and monetise customers, and ultimately drive revenue and profitability. This how we make sense of it:
How to deal with ‘low-ballers’
Dealing with clients who’re "low ballers" requires a well-crafted strategy that balances the need to secure fair compensation with maintaining professional integrity and fostering healthy client relationships. This is how we find it works best: